Success Stories
Learn more about our successful implementations across sectors
Case Studies
Knowledge Management
25% productivity gains through efficient knowledge management
Empowering a National Level Incubation Centre to Enhance Productivity with an AI-Powered Knowledge Management System
The Challenge
No process to manage and retrieve distributed knowledge
The Task
Deploy an AI solution for knowledge management
DocuStack.ai solution
AI powered RAG based knowledge management platform
Key Outcomes
Transformed customer engagement and higher retention rates
Manual process for storage and retrieval of information
Our client had no process to manage distributed knowledge generated over the course of past several years of operation. There was a lack of effective way to find information in their legacy IT systems and this resulted in blind spots in knowledge
Since there was no AI solution for knowledge management, manager usually spent 60% of their time in routine and manual tasks and were left with little time for judgement intensive work
This lead to increasing response time for the end customer, higher effort in doing simple tasks of knowledge management and lower employee morale and retention
