Assist.ai
Assist.ai
Empowered agent co-pilot to enhance productivity
Empowered agent co-pilot to enhance productivity
Built to enhance productivity, efficiency and accuracy across all roles
Built to enhance productivity, efficiency and accuracy across all roles
Why use Assist.ai ?
Your 24*7 co-pilot to empower your front facing agents with real-time insights
Why use Assist.ai ?
Your 24*7 co-pilot to empower your front facing agents with real-time insights
Why use Assist.ai ?
Your 24*7 co-pilot to empower your front facing agents with real-time insights
1
Augment your agent productivity by 10x
Augment your agent productivity by 10x
Reduce your average handling times by 50%
Every deployment of Assist.ai empowers your agent, enables faster data retrieval and facilitates accurate resolution
Every deployment of Assist.ai empowers your agent, enables faster data retrieval and facilitates accurate resolution
Every deployment of Assist.ai empowers your agent, enables faster data retrieval and facilitates accurate resolution
Empower your teams with a 24*7 co-pilot
Empower your teams with a 24*7 co-pilot
Guided workflows to optimize productivity
Guided workflows to optimize productivity
Efficient knowledge management mechanism
2
Guided actions for higher lead conversion by 50%
Guided actions for higher lead conversion by 50%
Guided actions for higher lead conversion by 50%
Our guided recommendation engine nudges towards higher conversions of leads qualified by Assist.ai
Our guided recommendation engine nudges towards higher conversions of leads qualified by Assist.ai
Our guided recommendation engine nudges towards higher conversions of leads qualified by Assist.ai
Customized recommended actions
Detailed guided next steps built to optimize conversions
Standardized and consistent user experience
3
AI diagnosis to reduce resolution TAT by 40%
AI diagnosis to reduce resolution TAT by 40%
AI diagnosis to reduce resolution TAT by 40%
Assist.ai supports real-time diagnosis, provides guided recommendations and suggestions for next best action
Assist.ai supports real-time diagnosis, provides guided recommendations and suggestions for next best action
Assist.ai supports real-time diagnosis, provides guided recommendations and suggestions for next best action
Real-time diagnostic support
Escalation mitigation alerts and recommendations
Succinct summarization of interactions
Deployment options
Cross-platform deployment capabilities
Cross-platform deployment capabilities
All our deployments are powered by secure, enterprise-grade integrations across channels
All our deployments are powered by secure, enterprise-grade integrations across channels
API integrations
API integrations
API integrations
Plug-and-play API integrations with your environment
Plug-and-play API integrations with your environment
Plug-and-play API integrations with your environment
Browser plug-in
Browser plug-in
Browser plug-in
Easy to use browser extensions to act as a co-pilot for your teams
Easy to use browser extensions to act as a co-pilot for your teams
Easy to use browser extensions to act as a co-pilot for your teams
Whatsapp and widgets
Whatsapp and widgets
Whatsapp and widgets
Deploy across channels with WhatsApp and widget integrations
Deploy across channels with WhatsApp and widget integrations
Deploy across channels with WhatsApp and widget integrations
Page embeddings
Page embeddings
Page embeddings
Bring to life your existing web applications with our page embeds
Bring to life your existing web applications with our page embeds
Bring to life your existing web applications with our page embeds
Deployment options
Cross-platform deployment capabilities
Custom-built AI agents to transform your customer interactions
Deployment mechanism
Deploy Assist.ai in 3 quick steps
Deploy Assist.ai in 3 quick steps
Deploy Assist.ai in 3 quick steps
Our configurable and 'plug-and-play' modules enable faster deployment
Applications of Assist.ai
Build the future of your AI-driven operations
With Assist.ai, organizations have achieved enhanced productivity and efficiency across all roles
Automotive
Transformation of customer facing automotive sales motion
Banking and Insurance
Automation of credit scoring and underwriting
Consumer and Retail
Coming Soon
Automated customer product discovery and order management
Manufacturing
Coming Soon
AI-based intelligent warranty management system
Enable automotive firms to power their sales growth
Background
A leading automotive manufacturer faced challenges with converting showroom footfalls into actual product sales. Customer dissonance pointed to the following major concerns:
Generic sales pitches not tailored to different incoming customer personas
Inability of sales representatives to access precise information about product variants
Higher turnaround time (TAT) for sales inquiries due to delays in looking through manuals
Solution Overview
Lead qualification
Assist.ai deployed to identify accurate lead scores and to ensure that sales agent time is being spent on high quality leads
Guided sales
Conversational AI guides sales reps through discovery questions, ensuring comprehensive needs analysis and personalized pitches
Real-time knowledge retrieval
Centralized knowledge standardization process enables latest information at the fingertips of the sales representative. This completely avoided searching through catalogues
Results
Improved Knowledge Management:
With the power to ingest knowledge and generate answers in multiple languages, the team is capable of leveraging knowledge and provide up to date product information
Higher Customer Satisfaction:
Sales satisfaction scores improved by 40% due to faster, accurate and comprehensive sales query resolution
Enhanced sales agent productivity:
Sales agents were able to retrieve information in real-time, get guided recommendations during call and were able to augment their productivity by 10x
Applications of Agents.ai
5x faster responsiveness for a global IC firm
A partnership with an IC manufacturer to help their customer facing teams move 5x faster with the power of AI
The Challenge
Transformation of automotive customer support
Master Task Management with SAP
Learn to efficiently organize and track tasks for streamlined workflows. Discover how SAP simplifies task management processes for enhanced productivity.
The Task
Assist the field service crews in resolving problems promptly and with fewer errors
DocuStack.ai solution
L1 service desk that service engineers and internal support teams could access as a co-pilot
Key Outcomes
Transformed customer engagement and higher retention rates
Applications of Agents.ai
5x faster responsiveness for a global IC firm
A partnership with an IC manufacturer to help their customer facing teams move 5x faster with the power of AI
The Challenge
Transformation of automotive customer support
Master Task Management with SAP
Learn to efficiently organize and track tasks for streamlined workflows. Discover how SAP simplifies task management processes for enhanced productivity.
The Task
Assist the field service crews in resolving problems promptly and with fewer errors
DocuStack.ai solution
L1 service desk that service engineers and internal support teams could access as a co-pilot
Key Outcomes
Transformed customer engagement and higher retention rates
FAQ’s
Frequently Asked Questions
Find answers to commonly asked questions about DocuStack.ai, covering features, pricing and integrations
What is an Enterprise AI agent?
How can I sign up for a free demo?
What features are in the free trial?
What pricing plans does DocuStack.ai offer?
Can I upgrade or downgrade my plan?
What are the different product modules available?
What are the benefits of shifting to an AI-first model?
Is DocuStack.ai compatible with my internal tools?
How secure is my data with DocuStack.ai?
Does DocuStack.ai offer customer support?
FAQ’s
Frequently Asked Questions
Find answers to commonly asked questions about DocuStack.ai, covering features, pricing and integrations
What is an Enterprise AI agent?
How can I sign up for a free demo?
What features are in the free trial?
What pricing plans does DocuStack.ai offer?
Can I upgrade or downgrade my plan?
What are the different product modules available?
What are the benefits of shifting to an AI-first model?
Is DocuStack.ai compatible with my internal tools?
How secure is my data with DocuStack.ai?
Does DocuStack.ai offer customer support?
FAQ’s
Frequently Asked Questions
Find answers to commonly asked questions about DocuStack.ai, covering features, pricing and integrations
What is an Enterprise AI agent?
How can I sign up for a free demo?
What features are in the free trial?
What pricing plans does DocuStack.ai offer?
Can I upgrade or downgrade my plan?
What are the different product modules available?
What are the benefits of shifting to an AI-first model?
Is DocuStack.ai compatible with my internal tools?
How secure is my data with DocuStack.ai?
Does DocuStack.ai offer customer support?
Contact Us
Get in Touch with Us
Reach out to us for inquiries, support, or partnership opportunities. We're here to assist you!
Message us here
Drop a message and we will get back to you at the earliest
Contact Us
Get in Touch with Us
Reach out to us for inquiries, support, or partnership opportunities. We're here to assist you!
Message us here
Drop a message and we will get back to you at the earliest
Contact Us
Get in Touch with Us
Reach out to us for inquiries, support, or partnership opportunities. We're here to assist you!
Message us here
Drop a message and we will get back to you at the earliest
Augmenting your teams with AI agents
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© 2024 October Technologies Pvt. Ltd. All rights reserved.
Augmenting your teams with AI agents
Download Centre
© 2024 October Technologies Pvt. Ltd. All rights reserved.
Augmenting your teams with AI agents
Download Centre
© 2024 October Technologies Pvt. Ltd. All rights reserved.